MILO Brief
Jorvik Facility Services
Facilities / Cleaning · Switzerland · 555 employees
Jorvik Facility Services is a 555-employee facilities/cleaning company in Switzerland with a €215k opportunity that has stalled for 10 months despite strong recent buying signals. The original champion (VP Operations Amelie Larsen) departed in August 2025 after receiving our proposal in May 2025. A new VP Operations, Sofia Zieliński, joined in January 2026 with prior experience deploying a competitor's WFM tool—a strong signal of category familiarity and potential need. The company also registered a new-market subsidiary in February 2026, indicating expansion momentum. However, we have logged zero engagement with the new decision-maker, creating significant execution risk. The deal requires immediate re-engagement to capitalize on the 90–120 day new-leader evaluation window before competitive displacement occurs.
What we know
- ·Jorvik Facility Services is a 555-employee facilities and cleaning company based in Switzerland with prospect status.
- ·An open opportunity valued at EUR 215,064 is in 'proposal_sent' stage at 55% probability, created April 2025 and last moved to current stage May 2025.
- ·The original champion, VP Operations Amelie Larsen (decision-maker), received the proposal via outbound email on May 1, 2025.
- ·Amelie Larsen departed her VP Operations role on August 1, 2025.
- ·Sofia Zieliński joined as the new VP Operations on January 1, 2026, and is identified as a decision-maker.
Worth knowing before you act
- ·No revenue, growth rate, or existing software stack data is available for Jorvik, limiting our ability to validate deal size or assess competitive displacement risk precisely.
- ·Signals are marked as 'simulated' source, so their provenance and accuracy cannot be independently verified.
- ·Zero engagement activity has been logged with the current decision-maker (Sofia Zieliński), creating a critical blind spot in deal status and buyer intent.
- ·The opportunity stage has not been updated since May 2025 despite major stakeholder change, suggesting CRM hygiene issues or lack of account coverage.
- ·We do not know which competitor WFM tool Sofia deployed previously or whether that vendor is actively pursuing this account.
Rationale
The opportunity has stalled for 10 months following the departure of the original champion (Amelie Larsen) in August 2025, with zero engagement logged with the new VP Operations (Sofia Zieliński) who joined January 1, 2026. We are currently 59 days into the critical 90-120 day new-leader evaluation window where technology stack decisions are typically made. Sofia's prior experience deploying a competitor's WFM tool creates both opportunity (category familiarity/proven need) and urgent competitive displacement risk—without immediate action, she will likely default to her known vendor. The February 2026 subsidiary expansion signal indicates workforce scaling momentum that validates timing. The €215k deal value and 555-employee account size justify prioritized action. This is not a research gap (we have sufficient intelligence on the new decision-maker and expansion signal) nor a cold personalized outreach scenario (we have an existing proposal and established relationship at the account level). This requires immediate, senior-level re-engagement to revalidate the business case, introduce our solution to the new champion, and position against the competitive incumbent before the evaluation window closes.