Rutgers & Isaksen Protection Services
Security Services · Ireland · 352 employees · Owned by Erik Lindgren
MILO’s Recommendation
Verify StatusThis opportunity has been dormant for 167 days (since 2025-09-16) with no documented reason for the on-hold status, and the last activity received no recorded response. The deal was never closed-lost, suggesting latent potential worth investigating. However, critical information gaps prevent effective nurturing: (1) we have only engaged a single non-decision-maker contact (Julia Larsen, Head of Operations), (2) no decision-maker access has been established, (3) the reason for the 5+ month hold is completely unknown, and (4) the 213-day-old expansion signal (3 new regional offices) has had no follow-up validation. The moderate opportunity score (65.1) reflects strong fit and value but weak timing (35) and engagement (45). Before investing in systematic nurturing, we need to verify whether the expansion is still proceeding, understand why the evaluation stalled, confirm if Julia remains the right contact, and identify the actual decision-maker. A targeted status verification outreach to Julia—or potentially broader discovery—will determine if this €152,834 opportunity can be re-activated or should be definitively closed-lost.
medium confidence
Confirm whether Rutgers & Isaksen Protection Services's on-hold status still reflects reality before deciding how to proceed.
Why Verification Is Needed
Opportunity "Rutgers & Isaksen Protection Services — Expansion Rollout" (€152,834) is recorded as on_hold. That status may simply be stale rather than an active decision — it needs confirming before this account is either advanced or deprioritized.
What To Verify
• Whether the project/initiative is still active on the customer's side. • Whether the original timeline or budget still holds. • Whether the documented contact(s) are still the right point of contact.
Who To Contact
• Julia Larsen — Head of Operations
Suggested Customer-Facing Draft
Subject: Rutgers & Isaksen Protection Services — checking in on "Rutgers & Isaksen Protection Services — Expansion Rollout"
Hi Julia, Wanted to check in on "Rutgers & Isaksen Protection Services — Expansion Rollout" — it's showing as on hold on our side, and I didn't want to assume that still reflects where things stand. Is this still an active priority, or has it moved down the list for now? Either answer is useful — just trying to make sure we're not carrying a stale assumption. Best, [Account Owner]
Score Breakdown
Weighted formula: opportunity-score-v1. Populated from structured evidence — see the MILO Analysis below for what grounds each dimension.
MILO Analysis
Rutgers & Isaksen Protection Services is a 352-employee Irish security services company with a €152,834 expansion opportunity that has been on hold for over 5 months. A strong expansion signal (3 new regional offices announced in August 2025) initially drove engagement, but activity has been dormant since mid-September 2025. The deal was never formally closed-lost, suggesting latent potential, but the expired timing window, shallow engagement with a single non-decision-maker contact, and complete silence for 167 days indicate the opportunity requires re-activation rather than active pursuit. Without decision-maker access or a documented reason for the hold, the account appears stalled in early evaluation with no current buying momentum.
- fact
Rutgers & Isaksen Protection Services is a prospect account in the Security Services industry with 352 employees based in Ireland.
account:idaccount:nameaccount:industryaccount:countryaccount:employeeCountaccount:customerStatus
- fact
A strong expansion signal was detected on 2025-08-01, announcing expansion into 3 new regional offices.
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- fact
An opportunity named 'Rutgers & Isaksen Protection Services — Expansion Rollout' was created on 2025-08-01 with a deal value of €152,834 and is currently in 'on_hold' stage.
35b9352d-a84b-4fa9-81a4-0cf770a6baa9
- fact
The opportunity moved to 'on_hold' stage on 2025-09-16, which is 166 days before the reference date of 2026-03-01.
35b9352d-a84b-4fa9-81a4-0cf770a6baa9
- fact
The last activity on this opportunity was an outbound email to Julia Larsen on 2025-09-16, described as 'Last touch before activity went quiet. No closed-lost reason ever logged.'
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- fact
Julia Larsen is the only contact engaged in this account, holding the title of Head of Operations at director seniority level in the Operations department.
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- fact
Julia Larsen is not marked as a decision maker in the CRM.
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- fact
Two activities were logged: an outbound call on 2025-08-16 with summary 'Active engagement during the 6-week evaluation window' and an outbound email on 2025-09-16.
64e9d5c8-0268-44c0-bc28-ca36f4e665b4d0a05c93-7bde-42ce-bc66-18ff255a0990
- fact
No response status was recorded for either activity, and both were outbound.
64e9d5c8-0268-44c0-bc28-ca36f4e665b4d0a05c93-7bde-42ce-bc66-18ff255a0990
- inference
The expansion into new regional offices likely created a workforce management need that would align with Atlas Workforce Solutions' product offering.
27dca6c5-1190-4110-a025-aa6ae23a19e335b9352d-a84b-4fa9-81a4-0cf770a6baa9
- inference
The 6-week evaluation window mentioned in the call summary suggests the prospect was actively evaluating the solution in mid-August 2025.
64e9d5c8-0268-44c0-bc28-ca36f4e665b4
- inference
The opportunity was placed on hold rather than closed-lost, which may indicate the deal is paused due to internal timing or budget constraints rather than a competitive loss or lack of fit.
35b9352d-a84b-4fa9-81a4-0cf770a6baa9d0a05c93-7bde-42ce-bc66-18ff255a0990
- inference
The 167-day silence since the last activity and the absence of any decision-maker engagement suggest the buying process has stalled and is not currently active.
d0a05c93-7bde-42ce-bc66-18ff255a0990b2210c85-a1af-4e98-9b79-5d5868e1666135b9352d-a84b-4fa9-81a4-0cf770a6baa9
- assumption
Julia Larsen, as Head of Operations, likely has influence over workforce management tooling decisions but may not have final budget authority.
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- assumption
The deal value of €152,834 represents a meaningful investment for a 352-employee organization and suggests a multi-year or multi-seat deployment.
35b9352d-a84b-4fa9-81a4-0cf770a6baa9account:employeeCount
Caveats
- — No decision maker has been engaged; Julia Larsen is not marked as a decision maker and her actual influence on purchasing is unknown.
- — No reason for the on-hold status is documented in the CRM; the cause of the 167-day dormancy is unclear.
- — No response status recorded on any activity; it is unknown whether Julia Larsen engaged with outreach or if the evaluation was one-sided.
- — No annual revenue, growth rate, existing software stack, or competitor information is available for the account.
- — The expansion signal is 213 days old with no follow-up signals or activity, raising questions about whether the expansion is still proceeding.
Value Impact
| Assumption | Value | Source | Confidence |
|---|---|---|---|
| assumed per employee value | €380/employee/year | assumption | 40% |
| base deal value | €133,760 | estimate | 40% |
| probability weighting | 59% | calculated | 30% |
| probability weighted value | €78,918 | calculated | 30% |